Description: Key Responsibilities: Provide onsite support for desktops, laptops, printers, and other IT equipment Diagnose and resolve hardware and software issues in a timely manner Manage user incidents and service requests via ticketing systems (e.g., ...
8 days ago
Description: Description Provide technical assistance to staff, contractors and interns. Manage the technical support ticketing queue and escalate as needed. Respond to and solve "Tier 1 and 2" help desk tickets. Includes topics like basic troubleshooting ...
9 days ago
Description: Description We are looking for a skilled Desktop Support Analyst to join our team in Alameda, California. This is a long-term Desktop Support contract position offering the opportunity to support and enhance IT systems, troubleshoot issues, ...
11 days ago
Description: Description This individual's primary responsibility is the ownership of tier-two through tier-three level troubleshooting of the environment and the forward-looking strategy and architecture of the desktop environment of tomorrow. Primary ...
12 days ago