Description:
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.Requirements:
MAJOR DUTIES CONT.: Maintains direct contact with HQMC to provide specific UPFRP information for analysis, reporting, and trend identification. Submits monthly data reports to HQMC.
Monitors and maintains non-appropriated fund allocations. Develops long range and short range cost estimates for program funding requirements. Develops, monitors and maintains budget and spending plan execution. May serve as the Responsible Officer for UPFRP expenses.
Assesses family readiness training and education needs of unit Marines and families, and coordinates MCCS support to meet those needs. Establishes training schedules and coordinates delivery of training. Maintains family readiness training documentation.
Provides World Class Customer Service with an emphasis on professionalism and courtesy. Assists internal and external customers and communicates positively in a professional manner. Asks questions to determine, verify and solve problems. Takes action to solve problems quickly. Alerts the higher level supervisor or proper point of contact for help when problems arise. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Ensures OPSEC and Privacy Act compliance.
Performs other UPFRP related duties as assigned.
MINIMUM QUALIFICATIONS: Bachelors degree from an accredited college or university in a related field appropriate to the work of position and three years of related military family life experience; OR an appropriate combination of education and experience which demonstrates a high degree of interpersonal communication and analytical skills to adapt and respond to diverse situations unique to the military lifestyle; OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Clear understanding of the UPFRPs intent with demonstrated knowledge of philosophies, policies and procedures governing the program.
Demonstrated skill to serve as a representative to provide command family readiness outreach, support, and assistance to the Commands military personnel and their families, exercise sound judgment and initiative in carrying out responsibilities. Ability to resolve situations as they arise, work with wide latitude for independent action to ensure overall program effectiveness, provide sound recommendations, and effectively use resources.
Must possess and demonstrate sound communication skills (oral and written), presentation skills, interpersonal skills, and social poise. Must possess coalition building skills and sufficient experience to effectively support families in crisis. Ability to use discretion to refer service and family members to resources when appropriate. Must be detail-oriented, organized and adaptable. Eager learner and positive attitude essential.
Must be a self-starter and possess the ability to establish realistic long and short-term goals and objectives, set achievable deadlines and react quickly to changing priorities. Must possess strong customer service skills and be able to tactfully communicate with all levels of the military and civilian community. Must have ability to work both independently and within a dynamic team. Must have ability to gather, assemble and analyze complex organizational information, draw conclusions and devise solutions to problem areas.
Must have the skill to successfully manage the work of volunteers.
Operating knowledge of Microsoft Office software suites, web based applications, and creating, maintaining, and manipulating databases.
Must be able to accommodate a flexible work schedule to include weekend and nighttime hours.
Must be able to travel in order to support the UPFRP as directed by the Commander.
This is a white-collar position where occasional lifting up to 20 lbs. may be required.
Must be able to obtain and retain a Secret clearance as required (based on location).