Description:
Associate (IT Helpdesk Technician) Los Angeles, CA (Onsite) Long Term Scope and Responsibilities:Field incoming IT requests from end users via phone, email, MS Teams and Service Desk system in a courteous manner.Provide prompt deskside hardware and software support for assigned officesCoordinate with Tier 1 for LA escalationsDocument all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.Prioritize and schedule problems
Apr 16, 2024;
from:
dice.com