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IT SPECIALIST (SYSADMIN/CUSTSPT) (D2726000)

$75,366 a year
Army National Guard Units
Salinas Full-day Full-time

Description:

PUERTO RICO NATIONAL GUARD
ARMY TECHNICIAN VACANCY ANNOUNCEMENT

COLA: 2.63%
Duty Location: JFHQ-PR, G4, Camp Santiago Joint Training Center (CSJTC), Salinas, PR

Requirements:

AREA OF CONSIDERATION:
HRO MUST process and clear the Department of Defense (DoD), Priority Placement Program (PPP), prior to advertising all internal and external job vacancies and promotion announcements.

Area 1 = All permanent Warrant Officers and Enlisted employee's members (NG T32/NG T5) within Puerto Rico Army National Guard.
Area 2 = All indefinite Warrant Officers and Enlisted employee's members (NG T32/NG T5) within Puerto Rico Army National Guard.

First round consideration will be given to Area 1 Candidates. (All other Areas will be screened only in the event that there are no qualified or recommended Candidates).

To prevent a grade inversion, military rank allowed for this position will be determined at the final evaluation of the vacancy announcement considering the military rank of the supervisor.

Acceptance of any military technician position may cause the termination of entitlements and eligibility for all military bonuses and student loan repayments. For further information you must contact the appropriate military Education Office.

DUTIES:
As a IT SPECIALIST (SYSADMIN/CUSTSPT) (D2726000), GS-2210-9, you will provide support to Automated Logistics Information Systems and Programs to all state/territory activities/organizations and perform a wide range of specialized methods/techniques for planning; analyzing and identifying problems in order to develop and implement resolutions to administrative and systemic programs throughout the organization.

PHYSICAL DEMANDS:
The work is mostly sedentary; however physical exertion is periodically required, e.g., lifting 40 lbs., bending, stooping, or kneeling during equipment installation and repair.

WORKING ENVIRONMENT:
Work is performed in a typical office environment. The work area is adequately lighted, heated, and ventilated.

QUALIFICATIONS:
You will lose consideration for the position if your application does not include all the information/documents requested on the vacancy announcement. The USAJOBS Resume must include a clear and detailed narrative description, in your own words, of how you met the required GENERAL and SPECIALIZED experience. Experiences copied from a position description, vacancy announcement or other reference material constitutes plagiarism and will disqualify you from the position. National Guard military (part-time) service is considered as full-time experience when evaluated against the qualification requirements. The applicant is credited with actual number of months the member has been in the National Guard provided such service is related to the position to be filled.

GENERAL EXPERIENCE:
Experience administering, developing, delivering, and supporting information technology (IT) systems and services. Applicant must have IT-related experience demonstrating each of the four competencies listed below:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE:
Applicant must possess more than TWELVE (12) months at the next lower (GS-07) level or the equivalent TWENTY-FOUR (24) months of specialized experience performing or supervising duties such as managing projects and programs for systems integration of CSS automation; ensuring hardware and software functions, and meets operational standards; identifying and resolving complex tactical network-related problems; ensuring trouble reports are handled expeditiously; troubleshooting hardware, software, and LAN/Client operating system problems; ensuring software and vulnerability updates are applied; assisting functional users in automated CSS systems management and operation; providing input to supervisor; receiving trouble tickets and reviewing priorities; troubleshooting, diagnosing, and resolving technical problems identified; serving as the primary point of contact for Functional Administrators and users; performing tests; evaluating, determining, and initiating corrective actions; recovering or restoring data and returning the database(s) to operational status; providing direction and guidance to supported CSS automated logistics information system users; analyzing requirements, managing, and coordinating hardware for automated logistics information system and peripherals; installing, testing, and evaluating automated logistics information systems hardware; serving as the point of contact for the Sustainment Automation Support Management Office.

Note: Must complete appropriate training and obtain required certifications IAW DoDI 8140, DOD 8570.01M or applicable governing document(s) for Cyber workforce as an IA Management Level I within 6 months of employment pending training seat availability. Failure to receive the proper IA certification may result in removal from this position.
Apr 8, 2024;   from: usajobs.gov