Description:
Position: CCAI EngineerLocation: Pleasanton, CA Must be onsite 3 days a week Top Requirements (Must haves) 5+ years of experience in Customer Service Technology1+ years of experience supporting Google CCAIGood knowledge of Google Cloud Platform CCAI service1+ year experience in Agent Assist, Call Routing, Chat integrations etcExperience supporting conversational bots for various channels (web, voice, WhatsApp, Facebook Messenger, SMS, etc.)Experience in supporting user centric conversation exper
Feb 26, 2025;
from:
dice.com