Description:
Job Responsibilities: Be responsible for the Genesys Pure Connect including user accounts, permissions and access controls. Handle the Genesys Cloud platform, including user accounts, permissions, and access controls. Configure and maintain routing and queuing strategies, voice and multimedia interactions, and custom reporting to enable omnichannel communication. Supervise the Genesys Cloud platform to identify and troubleshoot issues, working with other IT team members to resolve them in a tim
Feb 27, 2025;
from:
dice.com