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Helpdesk / ServiceDesk Engineer

Alpha Net Consulting LLC
Fremont Full-day Full-time

Description:

Role: Helpdesk/ServiceDesk Engineer Location: Menlo park, CA Responsibilities: Provide technical support to users for moderately complex computer related technical problems. Communicate technical issues over the phone to a variety of customers. Answer service desk telephones Any ticketing tool experince is required Assists the customer in resolving technical problems by providing guidance regarding software and hardware problems. Resolve or refer highly complex technical problems as appropriate.
Mar 3, 2025;   from: dice.com

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