Description:
Support Engineer Manager Job Description My client is seeking a leader with 6+ years of experience in building and scaling fast-growing technical support teams, managing both proactive (monitoring/alerting) and reactive (customer tickets) support. Responsibilities include troubleshooting network issues (logs, packet captures, firmware, performance), configuring firewalls, VPNs, and VLANs, and conducting root cause analysis. The role also involves leading a global support team, participating in
Mar 4, 2025;
from:
dice.com