Description:
Responsibilities: To lead, design and develop customization of Salesforce Service Cloud solutions for Client. Define technical architecture for the Service Cloud platform, ensuring integration with other systems. Design and implement Salesforce flows to automate business processes. Leverage declarative tools like Process Builder and Flow Builder to create and manage automation. Oversee the configuration and development of Salesforce features, including Case Management, Knowledge Base, Omni-Chan
Mar 7, 2025;
from:
dice.com