Description:
IVR Technology and VUls (Call Flows) knowledge requiredWorking knowledge of Genesys Cloud CX requiredHands on experience with Genesys Architect IVR application development using data inputs, data actions and Genesys Cloud APIs required Natural Language experience requiredExperience in Genesys Cloud Chatbot, Chat and SMS development preferred Microservices development experience preferably in Azure cloud required Telephony and Contact Center operations and technologies knowledge preferredDatabase
Mar 12, 2025;
from:
dice.com