Description:
Description This team is the Tier 2 tech support. Expectation is, when they receive an issue, they identify it as something that is a customer error that they can resolve, or identify it as there's a sys or application that is not functioning as intended, and drive that resolution whether that is within the bank of vendors. This team is expected to resolve these issues 100% of the time. The Digital Support Specialist plays a critical role within the Digital Assistance and Resolution team (DART
Mar 19, 2025;
from:
dice.com