Description:
Job Description Responsibilities: Provide first-call resolution technical support to customers via telephone and email, regardless of product or problem complexity.Deliver professional, top-quality customer service to all customers.Troubleshoot, diagnose, and resolve issues related to product functionality, connectivity, and software product failures.Participate in product testing, version updates, and rollouts.Communicate issues clearly and effectively.Accurately document all customer interacti
Apr 5, 2025;
from:
dice.com