Health Technician (Telehealth Clinical)

Description:

The position Health Technician (Telehealth Clinical) is located in the Audiology and Speech-Language Pathology Service (ASPS), Audiology Section, in the VA Northern California Health Care System (VANCHCS). The duties and responsibilities are carried out in all clinical and other patient care areas involved with the Audiology service.

Requirements:

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements :

• United States Citizenship : Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Experience and Education.
  • Experience. One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician. OR
  • Education. Four academic years above high school leading to a bachelor's degree with courses related to the occupation. OR
  • Experience/Education Combination . Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are listed below:
    • Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; or
    • Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations :

GS-5, Health Technician (Telehealth Clinical) (Entry Level)

Experience: None beyond the basic requirements above.

GS-6, Health Technician (Telehealth Clinical) (Full Performance)

Experience. At least 1 year of experience at the next lower grade level that demonstrates the core competencies described at that level.

Demonstrated Knowledge, Skills, and Abilities (KSA). In addition, the candidate must demonstrate the following technical KSAs:

1. Comprehensive knowledge of computer systems and programs to perform a variety of tasks.
2. Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education.
3. Ability to provide and receive guidance and technical direction.
4. Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments.
5. Ability to read, interpret, and apply complex written instructions.
6. Knowledge of general clinical policies and procedures in a healthcare environment.
7. Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/ .

The full performance level of this vacancy is GS 6. The actual grade at which an applicant may be selected for this vacancy is in the range of GS 5 to GS 6.

Physical Requirements: See VA Directive and Handbook 5019.