Description:
ITIL Process Analyst (Jira Service Management) - Only on W2 Location: Alameda, CA (Only Onsite) 6 Months + Likely Extensions Job Description Analyze and optimize ITIL-based IT Service Management (ITSM) processes such as Incident Management, Change Management, Problem Management, Service Request Management, and Configuration Management.Collaborate with IT and business teams to design, document, implement, and govern ITIL-aligned processes.Develop process models, workflows and roadmap to achieve p
Apr 9, 2025;
from:
dice.com