Description:
Designation: Technical Support Location :Santa Clara, California Experience : 4.5-8 Years Skill (Primary) Network Voice Job Description To adhere to quality standards, regulatory requirements and company policiesTo ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen CasesTo participate or contribute on EN business in creation of proposals to drive Service improvement plans.To independently resolve tickets & esnure that the agreed S
Apr 25, 2025;
from:
dice.com