Description:
Field Service Engineer Job Description: * Provide technical support to both internal repair technicians and external customers. * Support Customer Service Team's contact center by providing callers and customers with technical support, processing RMA requests. * Monitor, follow up, and close pending customer support cases. * With feedback from the callers on field incidents, highlight critical issues and escalate to RD/FAE & management for solution. * Attend regular team meetings both remotely w
May 7, 2025;
from:
dice.com