Description:
Responsibilities Analyze customer behavior and feature usage data to identify key drivers of KPIs.Determine which customer actions and product interactions have the most significant impact on KPI performance.Provide insights into customer sentiment, pain points, and areas for improvement by way of mining/analyzing data from call transcripts, survey responses & social channelsConduct a thorough analysis of existing KPIs to understand their relationship with higher-level company metrics and ROI.Qu
Jun 11, 2025;
from:
dice.com