Description:
Key Responsibilities 1. User Support and Account Management Configure and manage user accounts, permissions, and install required software on new hardware. Coordinate and oversee hardware delivery and installation for new hires. Respond promptly to tickets, emails, and calls to address user support needs. Provide technical support for contact center platforms, including RingCentral and NICE/inContact. 2. Operational Support Accurately log data into the knowledge base and ticketing system. Mainta
Jun 12, 2025;
from:
dice.com