Description:
Service Desk Manager (ConnectWise / ITIL) Job Summary: We are seeking a highly organized and experienced Service Desk Manager to lead our small IT support team, manage day-to-day operations using ConnectWise, and ensure IT service delivery adheres to ITIL best practices. Manage the daily operations of the IT Service Desk, including staff supervision, ticket management, and performance reporting.Oversee the use and configuration of ConnectWise PSA to streamline support workflows, automate process
Jun 25, 2025;
from:
dice.com