Description:
Primary Responsibilities & Competencies Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence. Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies. Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes. Compliance an
Jul 21, 2025;
from:
dice.com