Description:
Duties: Responsibilities: Provide direct support to all users for all issues experienced by usersTroubleshoot and resolve issues related to system functionality and software systems.Build a level of confidence that encourages a culture of customer satisfactionServes as point of escalation for support issues, which may include serving as the interface with Application software vendorBe part of the SLA breach and major incident review processFor repeat incidents help guide the problem management p
Jul 23, 2025;
from:
dice.com