Description:
Job Description Tier 2 IT support and escalation point for the IT Global Service Desk and Site Operations. Follow SLA guidelines and maintain high-level customer satisfaction Installing and configuring computer hardware operating systems and applications. Supporting printers, cell phones, Cisco handsets Taking end-user clients through a series of actions, mostly face-to-face, to help set up systems or resolve issues. Recording, tracking and documenting the problem-solving process, including all
Jul 24, 2025;
from:
dice.com