Description:
Scope: Provide technical support to employees and contractors in person Provide high level of customer service and professionalism in accordance with policies, practices, and expectations Diagnose and troubleshoot technical issues according to client's expectations Document issues, troubleshooting steps, and resolutions in ticketing system Advocate for the customer. Own the issue and facilitate technical support from the initial contact to resolution Escalate unresolved complex issues to appropr
Aug 4, 2025;
from:
dice.com