Description:
Job Description: Scope: Provide technical support to Apple employees and contractors in person Provide high level of customer service and professionalism in accordance with Apple policies, practices, and expectations Diagnose and troubleshoot technical issues according to Apple expectations Document issues, troubleshooting steps, and resolutions in ticketing system Advocate for the customer. Own the issue and facilitate technical support from the initial contact to resolution Escalate unresolved
Aug 6, 2025;
from:
dice.com