Description:
Description Monitor and manage alert queues, performing initial triage and escalation as needed. Follow established Standard Operating Procedures (SOPs) and playbooks to ensure consistent and accurate incident handling. Accurately document all actions and findings in ticketing systems with clear, concise, and complete notes. Average 20 tickets a day Collaborate with L2 and L3 analysts to escalate complex incidents and assist in investigations. Execute predefined response actions and runbooks for
Aug 12, 2025;
from:
dice.com