Where

ITSM Knowledge Manager

Cynet Systems
Santa Clara Full-day Temporary

Description:

Job Description: Pay Range: $53hr - $58hr Responsibilities: Knowledge Strategy & Governance Define and implement knowledge management best practices aligned with ITIL standards. Establish governance processes for knowledge article creation, review, approval, and retirement. ServiceNow Knowledge Management Administration Configure, maintain, and optimize the ServiceNow Knowledge Base to ensure ease of use and accessibility. Implement knowledge workflows, templates, and approval processes within S
Sep 2, 2025;   from: dice.com

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