Description:
Description Primary responsibility is to respond and resolve customer support requests and IT service-related issues. Responsible for thorough and appropriate ticket documentation and management. Escalate problems as required to Tier 2 and 3 support teams and vendors. This person MUST be able to work 1 weekend day. The ideal schedule is 11am - 8pm Tuesday - Saturday. Skills Help desk support, Technical support, Help desk, desktop, switches, routers and switches, Troubleshooting, Customer service
Sep 3, 2025;
from:
dice.com