Description:
Requirements Gathering & Analysis Partner with stakeholders in Patient Services, Medical Information, Market Access, Pharmacovigilance, and Customer Support to capture requirements.Develop user stories, workflows, and acceptance criteria aligned to Salesforce Service Cloud capabilities.Conduct gap analysis between current service operations and Salesforce best practices.Salesforce Service Cloud Focus Configure and support Service Cloud modules, including:Case Management (patient inquiries, produ
Sep 10, 2025;
from:
dice.com