Description:
Description This role will drive the transition of our consumer fulfillment function into the call center environment, ensuring business continuity and efficiency. Core responsibilities include: Mapping current DSAR/opt-out workflows and defining future-state processesDeveloping SOPs, work instructions, and QA checklists for call center agentsCoordinating training and rollout with Call Center/IT teamsManaging tooling handoffs (CRRS, Jira, OneTrust, reporting)Monitoring SLAs and daily/weekly perf
Oct 9, 2025;
from:
dice.com