Description:
Job Title: Senior Broadcast Specialist Location: Los Angeles, CA Project Tenure: 12 Month Responsibilities Lead escalation support for Tier 2 teams, performing advanced troubleshooting aligned with SLAs & SOPs.Manage incident lifecycle: triage, escalate, track, and ensure full ownership until resolution.Conduct Root Cause Analysis (RCA) and prepare detailed post-mortem reports for major incidents.Coordinate with customers, vendors, and stakeholders; issue timely outage communications.Validat
Oct 15, 2025;
from:
dice.com