Description:
Desktop support Key Responsibilities: Serve as a point of contact for IT support requests via a communication and or ticketing systems. Troubleshoot and resolve basic hardware and software issues for desktops, laptops, thin clients, mobile devices, printers, and all peripherals. Assist users with login/access issues and basic application usage. Document all support interactions in the IT service management system with detailed notes and resolution steps. Escalate unresolved or complex issues to
Oct 17, 2025;
from:
dice.com