Description:
Title: Resource Management Representative Location: Santa Clara, CA, 95045 Hybrid 2 days onsite/ week Duration: 12 Months Job Description: What you get to do in this role: Case Dispatch Work closely with and in the same shift pattern as the Global Queue Manager (GQM) for a designated region, to ensure cases are dispatched to the best-skilled resources with enough time to meet initial response Service Level Agreements (SLAs). Responsible for reviewing all new and unassigned cases on the RMR Dashb
Nov 6, 2025;
from:
dice.com