Description:
CRM Lead San Jose, CA Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow).Solid understanding of customer service operations and CRM/contact center best practices.Strong communication, stakeholder management, and onsite leadership skills.Ability to create detailed functional and technical documentation.Experience managing projects in cross-functional enterprise environmentsOptional Skills 3+ years of hands-on experience with Genesys C
Jan 5, 2026;
from:
dice.com