Description:
Role Highlights Location: San Ramon, CA (Onsite, PST hours) Experience: 10 15 years Engagement: Long-term Open to C2C & W2 Key Responsibilities Act as L3 SME for production incidents (P1/P2), including RCA ownership Lead customer-facing P1 calls and coordinate cross-functional teams Perform deep log analysis, monitoring, and alert troubleshooting Build dashboards, reports, SOPs, and runbooks Work closely with Dev, Cloud, and Infra teams on fixes and deployments Key Skills Required Retail / eComm
Jan 16, 2026;
from:
dice.com