Description:
Description The SaaS Operations Manager leads a team responsible for day-to-day operational functions related to client onboarding, maintenance, and agreement processing. This role manages both onshore and offshore staff (3 offshore employees, one serving as team lead) and oversees workload quality, SLA adherence, escalations, and cross-department collaboration. The Manager partners closely with Directors and SVPs in Sales, identifying operational issues and ensuring timely resolution. The role
Jan 30, 2026;
from:
dice.com