Description:
Deep Genesys Cloud CX expertise with hands on leadership across Conversational AI, Voice AI, NLU, and self-service journeys within CCaaS environments.Lead GenAI and Agentic AI strategy, design, implementation, and integrations across vendor solutions, GenAI model providers, enterprise applications/CRMs, and CCaaS platforms.Overall hands-on Solutions architect with deep technical architecture, domain and payer context Voice biometrics and secure identity workflows embedded in CCaaS interactions,
Feb 3, 2026;
from:
dice.com