Management Analyst

Description:

This developmental position is at the San Francisco VA Health Care System (SFVAHCS), Connected Care Services. The Management Alayst performs management analytic functions, and provides consultation, analysis, and advice to the multiple services collaborating with Connected Care. Establishing relations within the San Francisco VA Health Care System, VISN, and Nationally to create services designed to meet the needs of a diverse Veteran population.

Requirements:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/03/2026.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07, for GS-11 you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below:
GS-9:

• Specialized Experience : You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Analyze problems to identify significant factors, gather pertinent data, and recognize solutions. Plan and organize work, create long-term plans, goals, objectives, and milestones for programs. Find and suggest ways to fix problems or handle issues that affect main program goals. Write agency rules or guidelines, standard operating procedures (SOPs), manage projects, collect data, and basic computer programming knowledge, plus an understanding of regulatory reviews (like Joint Commission or VA checks). Understands the medical facility's mission, goals, and structure. Communicate effectively orally and in writing. Computer Skills - Familiar with office software (MS-Word, Excel, Outlook, PowerPoint, Visio, Teams, etc.) and VA systems (VISTA, CPRS, etc.). OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D. if related, from an accredited college or university. Such education must demonstrate the knowledge, skills and abilities necessary to do the work of this position. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR ,
• Combination : Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of successfully completed graduate level education (beyond the second year) and specialized experience, as described above, which may be used to meet total experience requirements for this grade level. The education portion must include graduate courses that demonstrate the knowledge, skills and abilities necessary to do the work of this position and must have been obtained in an accredited college or university. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation.

GS-11:

• Specialized Experience : You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of database systems (VSSC, Power BI) and data extraction/validation techniques. Has analytical skills to interpret complex data and provide insights for leadership decisions. Understanding of VA healthcare programs, policies, and metrics. Independently work in planning data support, developing tools, and conducting analys, with general guidance from leadership. Sets priorities and methods for consultations and project work. Capable of managing multiple data sources (VSSC, Power BI, CDW), analyzing complex datasets (clinical, utilization), and supporting diverse stakeholders (local, VISN, National). Knowledge of integrating data into actionable insights, developing tools, and planning projects with varied goals. Provide data insights, consult on program impact, coordinate projects, and ensure compliance. Involves persuading or advising leadership/stakeholders on data use and program improvements. Communicate effectively orally and in writing. Computer Skills - Familiar with office software (MS-Word, Excel, Outlook, PowerPoint, Visio, Teams, etc.) and VA systems (VISTA, CPRS, etc.). OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree or three (3) full years of progressively higher-level graduate education leading to such a degree, from an accredited college or university. Such education must demonstrate the knowledge, skills and abilities necessary to do the work of this position. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR ,
• Combination : Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of successfully completed graduate level education (beyond the second year) and specialized experience, as described above, which may be used to meet total experience requirements for this grade level. The education portion must include graduate courses that demonstrate the knowledge, skills and abilities necessary to do the work of this position and must have been obtained in an accredited college or university. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation.

You will be rated on the following Competencies for this position:

• Customer Service (Clerical/Technical)
• Data Management
• Project Management
• Requirements Analysis

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note : A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements and Work Environment: The work is primarily sedentary and is usually accomplished while seated at a desk or table, typically in an adequately lighted and climate controlled office.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .