... Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and ... Genesys Cloud CX.Serve as the primary liaison between business ... Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.Analyze business ...
8 days ago
... , and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise ... system knowledge, technical integration, and business process alignment across customer service ...
10 hours ago