Description:
We are looking for CRM Lead in San Jose, CA. Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX.Serve as the primary liaison between business users, technical teams, and vendors for CRM and contact center-related initiatives.Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.Analyze business requirements and translate them in
Apr 30, 2025;
from:
dice.com