Description:
Helpdesk Specialist Key Responsibilities: Tech Support, Email Monitoring, and Incident Response: Monitor the tech support email inbox regularly and respond promptly to incidents, service requests, and inquiries from users.Prioritize and escalate critical issues to the appropriate vendor/IT escalation.Maintain clear and concise communication with users and stakeholders throughout the resolution process.New Hire Onboarding: Assist in the onboarding of new employees by setting up their computer and
Apr 3, 2024;
from:
dice.com