Description:
Required Skills 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).Solid understanding of customer service operations and CRM/contact center best practices.Strong communication, stakeholder management, and onsite leadership skills.Ability to create detailed functional and technical documentation.Experience managing projects in cross-functional enterprise environmentsPreferred Skills: Oracle certifications (e.g., Oracle B2C Service Certified).Familiari
Jan 15, 2026;
from:
dice.com